SUBMERSIVE MEMBERSHIP
TERMS OF SERVICE
Effective Date: April 21, 2026
Last Updated: June 24, 2026
These Terms of Service ("Agreement") govern your purchase of a Membership from Submersive Austin Operating LLC ("Submersive," "we," "us," or "our"). By completing your purchase, you agree to be bound by this Agreement. These Terms govern both the Founding Circle Membership and the Founding Membership (Drop 1) (each, a "Membership"). Where a benefit or term applies only to one tier, it is identified as such; your benefits are those published for your membership tier at the time of purchase.
───────────────────────────────────────────────
1. ABOUT YOUR MEMBERSHIP
Your Membership is a pre-sale, annual membership to Submersive, an immersive wellness facility to be located in Austin, Texas. You are purchasing your Membership before the facility has opened to the public. Your Membership term begins on the date of grand opening, not the date of purchase.
Submersive is a club and patron membership — not unlimited access. You are joining as an early co-builder of a new kind of wellness experience.
───────────────────────────────────────────────
2. MEMBERSHIP TERM
Your Membership term is twelve (12) months, beginning on the date Submersive officially opens to the public (the "Grand Opening"). The Grand Opening date is subject to change due to construction, permitting, and other factors outside Submersive's control. No specific opening date is guaranteed. Your Membership benefits are not available until the Grand Opening.
───────────────────────────────────────────────
3. MEMBERSHIP BENEFITS
FOUNDING CIRCLE BENEFITS
Your Founding Circle Membership includes the following benefits during each membership year:
Member Access
• 2 Anytime Passes — each entitles you to one (1) two-hour session during any operating hours. Sessions may be extended subject to availability and additional fees at prevailing rates.
• 2 Weekday Passes — each entitles you to one (1) two-hour session during weekday hours (Monday–Thursday). Extensions subject to availability and additional fees.
• 2 Weekday Guest Passes — each entitles one (1) guest to a single two-hour weekday session (Monday–Thursday). Extensions subject to availability and additional fees.
• 2 Anytime Guest Passes — each entitles one (1) guest to a single two-hour session during any operating hours. Extensions subject to availability and additional fees.
• Priority Booking — Founding Circle members may book fourteen (14) days in advance of general public availability.
Member Benefits
• Members-only programming, including special events, activations, and experiences designated exclusively for members.
• 30% discount on off-peak day passes purchased at prevailing rates.
• 10% discount on food and beverage, retail purchases, and anytime passes purchased at prevailing rates.
Founding Circle Exclusive Benefits
• Founding rate locked for as long as your Membership remains active — it auto-renews each year at your founding price (see Sections 5–6).
• Invitation to the VIP Soft Opening event.
• Four (4) Founders-only events per membership year.
• Invitation to a pre-opening, behind-the-scenes event with the Submersive founding team.
• Special Edition Founders Keychain-Medallion, designed by a Submersive artist and made locally in Austin.
• Founding Circle invite codes: upon completing your purchase, you will receive invite codes for up to seven (7) individuals to join as Founding Circle members, subject to availability.
• Permanent display of your name at the Austin location (see Section 7).
FOUNDING MEMBERSHIP BENEFITS (DROP 1)
Your Founding Membership (Drop 1) includes the following during each membership year:
• 4 anytime passes — 2 personal, 2 guest.
• 4 weekday passes — 2 personal, 2 guest.
• Exclusive Soft Opening access.
• 4 Founders-Only Nights per membership year.
• A pre-opening, behind-the-scenes party.
• Priority booking — 7 days before the general public.
• 30% off off-peak day passes; 10% off food, beverage, and retail.
• Complimentary valet parking.
• A one-of-a-kind founding artifact.
• Your founding rate locked for as long as your Membership remains active (see Sections 5–6).
PASS TERMS
All passes are non-cumulative and expire at the end of the membership year in which they are issued if unused. Passes are for your personal use unless designated as guest passes. Submersive reserves the right to update scheduling, programming, and operational hours, provided that core member benefits are maintained.
───────────────────────────────────────────────
4. PAYMENT AND REFUND POLICY
Membership fees are charged in full at the time of purchase. All sales are final. Submersive does not offer refunds on Memberships.
In the event you are unable to use your Membership after the Grand Opening, the remaining value of your unused passes may, at Submersive's discretion, be credited toward day passes at then-current prevailing rates. To request a credit, contact us at member@submersive.com.
───────────────────────────────────────────────
5. ANNUAL RENEWAL
Your Membership will automatically renew on an annual basis at the end of each membership year. You will receive a renewal notice by email at least thirty (30) days before your renewal date. To cancel your Membership and prevent automatic renewal, contact us at member@submersive.com no later than fourteen (14) days before your renewal date. Your founding member price lock (see Section 6) applies to all renewal terms so long as your Membership remains in continuous good standing. If your renewal payment fails, or your Membership otherwise lapses for more than thirty (30) days, your founding rate is forfeited as described in Section 6.
───────────────────────────────────────────────
6. PRICE LOCK
Your annual renewal rate will not increase above the price you paid at the time of your initial purchase, provided your Membership remains in continuous good standing (renewed without a lapse of more than thirty (30) days). This price lock applies to your base annual Membership rate only. It does not apply to pass upgrades, event tickets, food and beverage, retail purchases, or other ancillary charges.
Loss of founding rate. Your founding rate is contingent on continuous, active membership; it is locked for as long as your Membership remains active. If your Membership lapses for more than thirty (30) days — whether by cancellation, a missed renewal, or a renewal payment that fails and is not cured within thirty (30) days of the renewal date — your founding rate and price lock are permanently forfeited. If you choose to rejoin thereafter, you may do so only at the then-current public membership rate, and your prior founding rate will not be reinstated.
Submersive reserves the right to modify the scope of Membership benefits over time, but will not materially reduce the core benefit stack without reasonable advance notice to members.
───────────────────────────────────────────────
7. PERMANENT NAME DISPLAY
As a Founding Circle member, your name — or a name you designate at the time of purchase — will be permanently displayed at the Austin location in a form determined by Submersive at its creative discretion, which may include physical signage, a digital installation, or another designated display. This display will be maintained for the duration of the Austin location's operation as a wellness facility. The specific form, placement, and design are at Submersive's sole creative discretion.
You may opt out of this display at any time by contacting us at member@submersive.com. Upon receipt of your opt-out request, Submersive will use reasonable efforts to remove your name from the display within a reasonable timeframe, subject to the constraints of the installation's physical or digital form.
This benefit is personal to the original purchaser and does not transfer with the Membership under any circumstances.
───────────────────────────────────────────────
8. TRANSFERABILITY
Memberships are personal and non-transferable. Your Membership may not be sold, gifted, assigned, or otherwise transferred to any other person.
Narrow exceptions are as follows:
(a) Family Transfer. With Submersive's prior written approval, a Membership may be transferred to an immediate family member residing in the same household. Requests must be submitted in writing to member@submersive.com and are subject to Submersive's sole discretion.
(b) Death. In the event of a member's death, the Membership terminates. Any unused pass credit may be transferred to the member's estate upon written request to member@submersive.com.
Submersive may, in its sole discretion, approve transfers in other exceptional circumstances upon written request. The permanent name display described in Section 7 does not transfer under any circumstances.
───────────────────────────────────────────────
9. MEMBER CONDUCT
All members and their guests are expected to treat fellow members, guests, and staff with respect and care. Submersive reserves the right to suspend or terminate a Membership, without refund, for conduct that is harmful, disrespectful, or inconsistent with the values and community standards of Submersive. Specific facility rules — including guidelines governing use of wellness amenities — will be provided prior to your first visit.
───────────────────────────────────────────────
10. HEALTH AND SAFETY / ASSUMPTION OF RISK
Submersive's facility includes thermal wellness amenities — including saunas, cold plunge pools, and other sensory experiences — that involve temperature variation and physical exertion. By using your Membership, you acknowledge that participation in these activities carries inherent physical risks. You represent that you are in adequate physical health to participate and agree to follow all posted safety guidelines and staff instructions during each visit.
Submersive strongly recommends that members with pre-existing health conditions consult a qualified physician before using thermal wellness amenities.
To the fullest extent permitted by applicable law, Submersive Austin Operating LLC and its affiliates, officers, employees, and agents are not liable for any injury, illness, or harm arising from your use of the facility, except to the extent directly caused by Submersive's gross negligence or willful misconduct.
───────────────────────────────────────────────
11. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Submersive's total liability to you for any claim arising out of or related to this Agreement or your Membership shall not exceed the total amount you paid for your Membership. Submersive is not liable for indirect, incidental, consequential, or punitive damages of any kind.
───────────────────────────────────────────────
12. MODIFICATIONS TO THESE TERMS
Submersive reserves the right to modify these Terms of Service with reasonable advance notice to members. Material changes will be communicated by email to the address on file. Continued use of your Membership following notice of any changes constitutes your acceptance of the updated terms.
───────────────────────────────────────────────
13. GOVERNING LAW AND DISPUTE RESOLUTION
This Agreement is governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any disputes arising under or related to this Agreement shall be subject to the exclusive jurisdiction of the state and federal courts located in Travis County, Texas.
───────────────────────────────────────────────
14. GENERAL PROVISIONS
Severability. If any provision of this Agreement is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
Entire Agreement. This Agreement constitutes the entire agreement between you and Submersive with respect to your Membership and supersedes all prior understandings, representations, and agreements on that subject.
Waiver. Submersive's failure to enforce any provision of this Agreement on any occasion will not constitute a waiver of its right to enforce that or any other provision in the future.
Force Majeure. Submersive will not be liable for any delay or failure to perform its obligations under this Agreement to the extent caused by events beyond its reasonable control, including but not limited to natural disasters, government actions, pandemic, labor disputes, supply chain disruptions, or construction and permitting delays. In such circumstances, Submersive will provide members with prompt notice and make reasonable efforts to fulfill its obligations as soon as practicable.
───────────────────────────────────────────────
15. CONTACT
For questions about your Membership or these Terms, please contact:
Submersive Austin Operating LLC
901 Barton Springs Road, Austin, TX 78704
member@submersive.com
───────────────────────────────────────────────
© 2026 Submersive Austin Operating LLC. All rights reserved.